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Online Payments

The City of Portola now accepts payments for fees and penalties online.

Before making a payment, make sure you:

  • Know the type of payment you are making.
  • Some payments require an invoice or reference number. Enter the invoice number without hyphens. Enter only the numbers. Example: For Invoice # 1011-2-12345 enter 1011212345.
  • Be sure to pay the exact amount shown on the invoice, the mutual settlement letter, or the appropriate fee schedule.

Pay your invoices online through Portola Payment Portal. The Portola Payment Portal is provided by Tyler Technologies. Their private debit and credit card processing company and will be the Merchant of Record for all payments consumers made to City of Portola through the Portola Payment Portal.  

Payments can be made with a major credit card, debit or pre-paid debit card, including:

May contain: logo and text

Note: A service charge made by Tyler Technologies applies to each transaction. The amount of this charge will be provided to the cardholder for acknowledgment and acceptance prior to completion of a transaction. This processing fee is tiered, with a minimum charge of $1.50. Each tier roughly averages 3.5% of the transaction amount but percentages within the tier will vary from this average.

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